We understand how computer systems must integrate with business processes. We don't just offer canned hardware and software. We analyze your business requirements and devise solutions that are functional, efficient, and cost-effective. Businesses require a computer services company that understands important concepts such as: efficient workflow, communication and collaboration, customer satisfaction, customer privacy, and return on investment.

Business support falls into two categories; a per call solution and a preventative maintenance plan.

Per Call:

We are standing by to assist your business when the needs arise. Our per call support is a fast and efficient way to solve small problems before they turn into a bigger more expensive issue. Our standard rates start at $85.00 per hour with a minimum of one (1) hour.

Preventative Maintenance Plan (PMP):

Preventative Maintenance Plans are usually the best option for most businesses. This plan offers piece mind on most of your computers, network, data, and security needs. Our plan insures that your business systems are always protected with an on-call, on-site, and remote support.

How does PMP work?

An engineer will visit your business on a weekly basis to perform preventative maintenance on pre-designated systems of the client’s choosing. The clock for the engineer starts when he or she arrives to your business and stops the moment they leave.

Priority Response Times

iTech Consulting has established priority response times based on support needs. Learn more about how we determine your level of priority.